Via Satellite: As the COVID-19 situation is improving around the globe, the cruise industry is emerging from a period of near-absolute inactivity. In the early days of the pandemic, contamination clusters onboard cruise ships made the headlines. Shortly after, travel restrictions were adopted throughout the world. This had a very strong negative impact on mobility markets worldwide, especially cruise. As cruises resume, one of the biggest challenges for the industry is to regain customers’ confidence in order to recover profitable fill rates of the vessels.
On the connectivity side, the sanitary measures taken by many countries throughout the world have limited the possibility of installing new satellite communication terminals. The absence of traffic in 2020 also obliged some end users to put their connectivity subscriptions on hold, therefore increasing the number of dormant terminals, or terminals that are installed but not active.